Service and Installations Department

As part of the company’s policy for establishing long-term relationships with clients, A. Henfeld takes all measures required in the service and installations department, making sure they are of the highest standard, as an essential key for the clients’ satisfaction, and as a complementary part of excellence in design, manufacture and installation.


What we value in the service department?

  • Speed and efficiency: providing rapid, efficient and high quality service in the shortest time possible
  • Ongoing Update: making sure the customer receives quick answers and ongoing update regarding the time required for repair and installation
  • Professional team: We invest in local and abroad training of our technicians in order to provide the customers the most professional solution. Work safety is aan integral part of professionalism!
  • Documentation: Every product that comes out of Henefeld is recorded in the database for dozens of years

Our Services

  • Repair and maintenance of cranes, winches, pulleys and accompanying equipment
  • Repair and maintenance of special protection doors
  • Repair and maintenance of transportation machines
  • Supply of spare parts from a large inventory in our warehouse and quick import of spare parts from foreign suppliers
  • On call preventive maintenance services and up to all-around contractual based management service
  • Installation of lifting and transportation equipment
  • Service contract and maintenance insurance for cranes

The Structure of the Department

  • The department constitutes 6 service teams, reinforced by two additional teams that exit the factory as desired. We provide national coverage service
  • Service manager
  • A department secretary with 10 year experience in the field of crane service
  • Technical manager with over 20 years experience in the field of cranes

Contact our service department

Telephone: 04-6272-666
Fax: 04-6271569
e-mail: hotfit@henfeld.co.il


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